About the Role
As the Vice President of Operations, you will oversee and lead the strategic and day-to-day execution of three key divisions: Supply Chain, Plantation Services, and Procurement. This role is pivotal in scaling operational capabilities to support the company’s fast-growing agri-input e-commerce and value-added plantation service offerings across Indonesia. You will be critical in ensuring efficient end-to-end fulfilment, high-quality service delivery, and cost-effective procurement that aligns with business goals.
Key Responsibilities:
1. Supply Chain Operations
Lead national agri-input end-to-end fulfilment operations (fertiliser, agrochemical, seeds, seedlings) across Sumatra, Kalimantan, and Sulawesi.
Optimise warehouse network, route planning, logistics, distribution centre strategy, last-mile delivery, and inventory level and planning.
Ensure SLA compliance, order accuracy, and cost efficiency.
Work with the Head of Supply Chain to drive performance and scalability, as well as real-time order tracking
2. Plantation Services
Direct the execution of value-added services, including:
agronomist visits, demo plots, drone mapping, leaf sampling, and online consultations.Build service SOPs, coverage plans, and workforce allocation models and define service quality standards, territory coverage models, and field resource planning.
Collaborate cross-functionally with product and commercial teams for service packaging and monetisation.
Work with the Head of Plantation Services in team building, service delivery, and innovation.
3. Procurement (Direct & Indirect)
Strategically lead and manage direct sourcing of high-volume inputs (fertiliser, agrochemicals, seedlings) and indirect spend (rent, IT, office needs).
Build a reliable vendor base and maintain strong supplier relationships, and lead negotiations to secure favourable contracts
Strengthen cost control, compliance, and risk management in procurement processes.
Support the Procurement Lead in implementing efficient sourcing and supplier evaluation systems to ensure procurement transparency, compliance, and cost optimisation
4. Strategic Leadership & Execution
Translate business objectives into scalable operational plans.
Translate growth targets into operational execution plans.
Drive a culture of continuous improvement and operational excellence.
Collaborate with Product, Tech, Commercial, and Finance teams to align strategies.
Set performance metrics and drive continuous improvement across divisions.
Identify and mitigate operational risks while supporting rapid growth.
Act as a key executive team member, collaborating with product, tech, commercial, and finance leaders.
Requirements
Must-Haves:
Minimum 15–20 years of relevant leadership experience in supply chain, agribusiness, plantation services, or FMCG/logistics.
This position will be based in Pekanbaru, Riau
Proven success managing large, distributed teams and multimodal supply chain operations.
Strong business acumen with the ability to translate strategy into execution.
Proven track record in scaling large-scale field or logistics operations in rural Indonesia.
Excellent strategic planning and cross-functional execution skills.
Strong leadership and stakeholder management across distributed teams.
Strong knowledge of supply chain, procurement processes, vendor negotiation, and regulatory requirements.
Willing to travel across Indonesia to oversee field operations.
Able to speak Hokkien Dialect
Preferred:
Excellent communication, leadership, and stakeholder management skills.
Experience managing digital operations, e-commerce fulfilment, or agri-distribution is highly desirable.
Experience in agri-input supply chain, plantation services, or rural e-commerce logistics.
Familiarity with cost-to-serve models, last-mile delivery tech, and procurement systems.
Comfortable with data-driven decision-making and field travel.
About the Company
SawitPRO is the best innovator that improves the lives of everyone in the Palm Oil industry. SawitPRO develops an integrated end-to-end agri-platform, creating a win-win-win for people, planet and profit. Our missions are to improve the livelihood of Indonesia’s smallholders, to unlock value for the industry, and to strive in a demanding global market in traceability and sustainability of palm oil products.
We provide platforms that connect the supply chain stakeholders within the palm oil industry (i.e. Palm Oil Mills, Agents, Smallholders, and Agri Input vendors), create a digital ecosystem that removes friction points, and essentially boosts the productivity of the smallholders via access to affordable yet high quality agro-inputs, agronomic services, and high-quality planting materials.
We envision to be the game-changer that improves smallholders’ living standard, and helps our planet to meet the growing global demand for sustainable palm oil.