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Head of Technology Operations & Platforms (Pekanbaru)

Pekanbaru, Pekanbaru City, Riau, Indonesia

Job Type

Full-Time (WFO)

About the Role
  • Build and lead high-performing teams of Site Reliability Engineers, Cyber Security Engineers, Field Customer Support Engineers, and IT Support using Agile methodologies in a fast-paced environment.

  • Design and maintain modern cloud-native infrastructure on GCP and AWS using infrastructure-as-code (Terraform, CloudFormation), containers (Kubernetes, Docker), and microservices architecture with SRE principles (SLOs, error budgets, incident management).

  • Drive DevSecOps practices including CI/CD pipelines, automated testing, and continuous deployment that enables engineering teams to ship multiple times per day with confidence.

  • Build internal platforms and tools that improve developer productivity, treating internal engineering teams as customers and reducing friction in their workflows.

  • Implement automation and cost optimization to eliminate manual toil, optimize cloud spending (FinOps), and drive operational efficiency through data-driven decisions.

  • Manage IT service delivery to internal stakeholders with clear SLAs/SLOs, lead operational excellence initiatives, and establish observability using modern monitoring tools.

  • Enforce cybersecurity and compliance through security-as-code, automated controls, and adherence to Indonesian regulations (PDP Law, BSSN regulations, SNI ISO/IEC 27001)

  • Conduct strategic planning and budget management for infrastructure investments, lead complex technology implementations, and manage vendor relationships.

  • Oversee IT facilities management including networks, WiFi infrastructure, and physical security systems.

  • Provide executive leadership with regular reporting on platform performance, strategic initiatives, cost optimization achievements, and technical concepts presented in accessible ways.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect) and experience in agri-tech or supply chain platforms are strong pluses.

  • Have 7-10 years of hands-on IT leadership hands-on experience with direct responsibility across IT services, security, and operations—you must be comfortable writing Terraform, debugging Kubernetes issues, and reviewing infrastructure code

  • Deep expertise in cloud-native technologies with proven experience managing enterprise-level infrastructure on GCP and/or AWS, including compute, networking, databases, serverless, and managed services

  • Strong DevSecOps and Agile background with extensive experience leading teams using Scrum/Kanban, implementing CI/CD pipelines, microservices architecture, containerization, and infrastructure-as-code in production environments

  • Platform engineering mindset with experience building internal developer tools, implementing SRE principles (observability, incident management, blameless post-mortems), and measuring success by engineering velocity and system reliability

  • Proficiency in automation and scripting using Python, Go, Bash, or similar languages to eliminate manual processes and build intelligent automation

  • Cybersecurity and compliance knowledge with experience in risk management frameworks, security-as-code practices, and Indonesian regulations (SNI ISO/IEC 27001, PDP Law, BSSN requirements).

  • Cost optimization expertise with proven track record in FinOps, cloud spending analysis, resource optimization, and implementing cost reduction initiatives.

  • Excellent leadership and communication skills with ability to mentor technical teams, present to C-level executives, and communicate complex technical concepts to non-technical stakeholders in fluent English.

  • Startup or high-growth tech company experience preferred—comfortable with ambiguity, rapid change, and building modern infrastructure in fast-paced environments.

About the Company

SawitPRO is the best innovator that improves the lives of everyone in the Palm Oil Industry.
Our mission is to develop an integrated end-to-end agri-platform, creating a win-win-win for People, Planet and Prosperity. Our Vision is to help palm oil smallholders become more PROficient in farming practices, so that they can produce more FFB crop, resulting in greater PROsperity for indigenous communities, also creating PROfitability for our business, PROtection of the natural environment and PROgress of Indonesia
SawitPRO is a game-changer, improving the smallholders’ living standard and helping our planet to meet the growing global demand for sustainable palm oil through efficient land use.

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SawitPRO

PT Digital Sawit Pro

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Pekanbaru

Sudirman City Square Blok A-15,

Jl. Jend. Sudirman Blok A6,

Tengkerang Sel., Kec. Bukit Raya,

Kota Pekanbaru, Riau 28125

Call Center: 082188188052

Jambi

Jl. Iswahyudi, No 02

Pasir Putih, Paal Merah,

Kota Jambi, Jambi 36126

Call Center: 082188188052

Medan

Komplek Pergudangan Skydex

Business Hub, Unit B8, Jl. Tj. Morawa,

Kel. Teladan Bar., Kec. Medan Kota,

Kota Medan, Sumatera Utara 20214

Call Center: 082188188052

Jakarta

GoWork Chubb Square,

Chubb Square Building, 9th Floor

Jl. M.H. Thamrin No. 10,

Jakarta Pusat 10230

Call Center: 082188188052

Sulawesi

Unit No. 3, Jl. Poros Palu – Mamuju, Kel. Tobadak, Kec. Tobadak,

Kab. Mamuju Tengah, Sulawesi Barat

Call Center: 082188188052

Pekanbaru

Komplek Pergudangan Cerya Zico

Jl. HR. Soebrantas KM 12, Kav 09, Simpang Baru, Kec. Tampan, Kota Pekanbaru, Riau 28293

Call Center: 082188188052

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