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Head of B2B Commercial

Jakarta, Indonesia

Job Type

Full- Time (WFO)

About the Role

Primary Responsibilities

  • Lead and drive SawitPRO's commercial strategy, focusing on revenue growth, market expansion, and strategic partnerships to support the digital transformation of the palm oil industry.

  • Develop and execute a comprehensive commercial strategy that aligns with SawitPRO's mission to enhance palm oil farming and business practices through increase in productivity of all stakeholders

  • Collaborate with product development and marketing teams to ensure product offerings meet market demands and customer needs.

  • Identify and pursue new business opportunities, markets, and partnerships to expand SawitPRO's footprint.

  • Own and develop the customer relationship for 3 distinct types of B2B customers of SawitPRO - Crude Palm Oil mills (CPO Mills), DO Agents/suppliers of CPO mills (suppliers), Palm oil ecosystem players like Toko Tani, Toko Sembako, industry associations, GAPOKTANs, etc (partners)

  • Optimize and maximise revenue opportunities from the user base

  • Provide high quality customer experience through a combination of product, service and relationship management

  • Learn the motivation levels of each different types of customers, their pain points, business opportunities and growth prospects

  • Cross team collaboration across product, sales, operations, marketing and technology to promote good understanding of the customer

  • Be an ecosystem builder



  • Bachelor’s Degree in Computer Science, Business or Marketing discipline is required. 


  • Min.  10 years’ experience working in business management, customer service, growth, sales, etc. in driving digital adoption among customers with independent P&L responsibilities

  • Five or more years of progressive leadership experience in leading cross-functional teams and enterprise wide programs, operating and influencing effectively across the organization and within complex contexts

  • Experience in innovating business models and developing new channels, business models or business transformation

  • Experience in consumer industries like fast moving consumer goods (FMCG), consumer banking, digital insurance, FinTech, sharing economy, etc. is preferred

  • Palm oil industry knowledge would be helpful

About the Company

SawitPRO is a cutting-edge green digital agritech startup located in the heart of Jakarta. Our mission is to be the best innovator that improves the lives of everyone in the palm oil industry. Through our integrated end-to-end agri-platform, we create a win-win-win scenario for people, planet, and prosperity.
We provide integrated apps that connect the supply chain stakeholders in the palm oil industry (Mills, DO Agents, Smallholders, Harvesters, Drivers, etc.). Creating a digital ecosystem that essentially boosts their productivity with effortless work documentation, affordable yet original agri-inputs, and agronomist services.
Our commitment extends beyond providing innovative solutions; we aim to nurture every aspect of Indonesia's palm oil industry. By fostering growth and sustainability, we strive to bring positive change to the lives of individuals in the palm oil sector, one at a time.

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